Payment Policies

Deposit and Payment Terms

1. 50% Deposit:
   • A deposit of 50% of the total tour cost is required at the time of booking to secure your reservation.
   • This deposit confirms your spot and allows us to make necessary arrangements for your tour.
2. Full Payment:
   • The remaining balance must be paid in full no later than 21 days before the scheduled start of the tour.
   • Failure to make the full payment by this deadline may result in the cancellation of your booking and forfeiture of the deposit.

Cancellation and Refund Policies

1. Full Refund:
   • Cancellations made 14 days or more before the scheduled tour date are eligible for a full refund, minus an 8% service fee.
   • The service fee is non-refundable and covers administrative costs.
2. Partial Refund:
   • Cancellations made between 8 to 13 days before the scheduled tour date will receive a refund of any payments made beyond the 50% deposit, minus the 8% service fee.
3. No Refund:
   • Cancellations made within 7 days of the scheduled tour date are subject to full charges, and no refunds will be provided.
   • The full cost of the tour will be retained to cover the preparations and expenses already incurred.

Non-Refundable Service Fee:

• An 8% service fee is applied to all cancellations, regardless of the cancellation date.
• This fee is non-refundable and is deducted from the total refund amount.